From the moment you make the purchase, you will receive emails regarding the status of your order. Please check the spam folder, if you are still waiting for any order update.
If you wish to modify or cancel your order, email our Customer Service team with your request as soon as possible. Please remember that orders are prepared within 24-48 business hours and once they are processed, cannot be cancelled or modified internally.
Our products are prepared with care in Hawaii in 24-48 business hours Monday through Friday, excluding the following holidays: January 1 and 6, Good Friday, Easter Monday, May 1, Pentecost Monday, June 24, August 15, September 11, September 24, October 12, November 1, December 6, 8, and 25.
